Terms and Conditions

Central Coast Gas & Solar and Newcastle and Hunter Gas & Solar Online Shopping Terms & Conditions

All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion.
This website is owned and operated by Lewis Investment Holdings Pty Limited Trading As Central Coast Gas & Solar and Newcastle and Hunter Gas & Solar. All orders and purchases made through the facilities of this website shall be subject to these Online Shopping Terms and Conditions.

Central Coast Gas & Solar and Newcastle and Hunter Gas & Solar may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items. All prices listed on this website are in Australian dollars and all charges will be processed in Australian dollars.
All prices listed on this website are subject to confirmation Central Coast Gas & Solar and Newcastle and Hunter Gas & Solar will notify you by email if the confirmed price of an item you have selected differs from the price listed on the website or on your purchase order.

Central Coast Gas & Solar and Newcastle and Hunter Gas & Solar reserves the right to limit the quantities of certain items which you, your family or any group can purchase. Central -Coast Gas & Solar and Newcastle and Hunter Gas & Solar will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated; however, Central Coast Gas & Solar and Newcastle and Hunter Gas & Solar will not be responsible for any delays in delivery which are beyond our control. If goods are not available or there is a delay in delivery Central Coast Gas & Solar and Newcastle and Hunter Gas & Solar will notify their customers within 5 business days.
Goods will be shipped via courier. Once Payment has been received and processed, goods will be shipped, please allow 7-10 business days for delivery. If you are not home to take delivery of your item, a further fee will be incurred should the courier have to return with your item.

Export Restrictions
Central Coast Gas & Solar and Newcastle and Hunter Gas & Solar will deliver to addresses within Australia only. Goods will not be shipped internationally.

Privacy
Central Coast Gas & Solar and Newcastle and Hunter Gas & Solar is committed to complying with Australian Commonwealth legislation (http://www.privacy.gov.au/) governing privacy of personal information by businesses. Central Coast Gas & Solar and Newcastle and Hunter Gas & Solar is committed to the security of all information associated with our customers. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control.
Any personal information you provide will only be used for the purpose for which you have provided it and will not be added to any third party mailing lists.  For more information, please refer to our privacy policy.

Security
Credit card payments are secured using 128-bit SSL (secure socket link) encryption. This ensures all credit card details you send to us via the internet will be encrypted. If any other user intercepts the communication, they will only be able to view the encrypted form. This makes it impossible to be intercepted by an unauthorised party as long as your browser supports the use of encrypted data transmissions.

Fraud Prevention
In order to protect you, Central Coast Gas & Solar and Newcastle and Hunter Gas & Solar from fraudulent transactions, Central Coast Gas & Solar and Newcastle and Hunter Gas & -Solar may provide your transaction-related information to a reputable third party organization to perform address verification. This address verification is intended to ensure that the “bill to” address that you provide matches your credit card address. Central Coast Gas & Solar and Newcastle and Hunter Gas & Solar also reserve the right, at its discretion, not to ship items ordered or purchased on this website to certain addresses.

Refunds
Defective items will be replaced. Central Coast Gas & Solar and Newcastle and Hunter Gas & Solar will not process Refunds for incorrect purchase or change of mind. All Refund requests need to be made in writing to c_coastgasandsolar@bigpond.com within 7 days of purchase. Proof of Purchase will be required.
In the event that Central Coast Gas & Solar and Newcastle and Hunter Gas & Solar choose not to ship an item, you will be notified by email and any amount charged to your credit card will be refunded.

Shipping Policy
We only ship within Australia
Delivery is via third party courier
It is our company policy that we do not ship to any Post office box.
All deliveries are sent with registered couriers and must be signed for at time of delivery. Under some special circumstances, courier deliveries may be replaced by Australia Post.
Shipping address cannot be changed once order(s) has been shipped.
As the registered couriers are third-party courier companies, we are unable to control their delivery time. The courier is also unable to ring you prior to or during delivery.
If the delivery is to your home address, it is best to ensure someone is home to receive the goods. If not, we recommend using an alternative address, like your work address for delivery.
If you are not home at the time of delivery additional delivery charges will apply.
Orders cannot be cancelled once an order has been shipped.
Shipping time may vary depending on your location, please allow up to 2 – 7 days for delivery.
Shipping charges are determined by packing size, weight and delivery location.